Property: 5 |
Cleaning: 6 |
Host: 1 |
Location: 8 |
Price/Quality: 1
| Breakfast: 10
I stayed at 'All'ombra del Noce B&B' with some friends. Terrible reception from the owners. We were assigned a tiny room for 3 people (one of whom is celiac) instead of the studio with the kitchen we had booked. When we asked for explanations, after almost an hour of waiting (as the owners were at the beach and we also wanted to go, in the meantime a guest of the property welcomed us), we were told by this person that for just one night we didn't need the kitchen. Despite this issue not being resolved, we were given the room instead of the studio; upon returning, at 11 PM, we had no hot water (the owners were not surprised, they told us "it happens") and it took them a while to make it work at least for the shower; for the sink, we had to make do. At check-out, we pointed out that perhaps the cost was not the same because we had paid for a studio with a kitchen and not for a room; the owners agreed to reduce the price, adding that next time we should go to a Hilton hotel. The lady who manages breakfast is very kind.
stayed
from 08/13/2021 to 08/14/2021