Property: 9 |
Cleaning: 8 |
Host: 9 |
Location: 10 |
Price/Quality: 8
We spent 4 fantastic days at Palazzo dei Ciompi in June 2021. We decided to use the holiday bonus, which was accepted without any problem, simply by presenting the code and the tax code at the property. The location is great, in just 10 minutes you can reach the Cathedral of Santa Maria del Fiore, so it is very convenient to visit the entire center on foot. Palazzo dei Ciompi is a very charming historic building, but it should be noted that being historical, the structure has all the characteristics, both positive and negative. We were a family of 4 and had booked a double room with two separate rooms, the first night, however, we heard noises coming from outside; when mentioned to the receptionist in an extremely kind way, she moved us to another room, very quiet. We really appreciated this willingness to meet all our needs (extra pillows, remote control, room change, extended check-out time). Also, a big thumbs up for the parking, 20 euros per day, very convenient compared to alternatives in the surrounding area. The only downside could be the bar affiliated with Palazzo dei Ciompi for breakfast, in the included breakfast there was a toast, a brioche, a juice (orange or pineapple), and a coffee/cappuccino, so a very rich breakfast, however, the issue concerns the management and rudeness of the people running the bar, one morning we asked for an orange juice (well aware that it was for a fee because it was not included in the breakfast) which arrived completely undrinkable because it was so rancid, when mentioned to the barista she simply replied "I cut the oranges and squeeze them". In any case, except for the breakfast bar, I highly recommend Palazzo dei Ciompi, as it has everything you could wish for on a vacation, the staff is competent and friendly and the rooms are splendid.
stayed
from 06/21/2021 to 06/24/2021